Privacy Policy
Studio TSL Privacy Policy
Studio TSL respects your privacy and is committed to protecting the personal information you share with us through this website, our contact forms, email communication and any other direct interactions with our team.
This Privacy Policy explains how we collect, use, store and protect your personal information in line with the Protection of Personal Information Act, 4 of 2013, also known as POPIA.
1. Who We Are
Studio TSL is an interior design studio based in Cape Town, South Africa.
Our contact details are:
Studio TSL
72 Waterkant Street
De Waterkant
Cape Town
8005
Email: design@thesourcinglab.co.za
Contact Number: 021 109 0060
When you use our website or contact us, we may collect the following personal information:
Your name and surname
Your email address
Your contact number
Your company name, if applicable
Your project details or enquiry information
Any files, plans, briefs or documents you choose to upload or send to us
Website usage information, such as pages visited, browser type and general analytics data
We only collect the information needed to respond to your enquiry, provide our services, improve our website and communicate with you effectively.
We may collect personal information when you:
Complete a contact form on our website
Submit a project enquiry
Upload a brief, plan or supporting document
Email or phone us directly
Interact with our website
Subscribe to any future newsletters or updates, where applicable
Studio TSL may use your personal information to:
Respond to your enquiry
Contact you about your project or consultation request
Prepare proposals, quotations or project-related communication
Review project information, briefs or plans you have submitted
Provide interior design, sourcing, procurement or project delivery services
Improve our website and client experience
Maintain internal records
Comply with legal or regulatory requirements
We will not sell your personal information to third parties.
5. Sharing of Personal Information
We may share your personal information only when necessary and only with trusted parties who assist us in delivering our services.
This may include:
Service providers who support our website, hosting, email or business systems
Professional consultants or suppliers involved in your project, where relevant
Legal, accounting or compliance professionals, where required
Regulatory authorities, if required by law
Where possible, we only share the information that is necessary for the specific purpose.
If you upload or send us project plans, briefs, mood boards, technical drawings or other supporting documents, we will treat these as confidential project information.
These documents will only be used for the purpose of reviewing your enquiry, preparing a proposal, or providing services related to your project.
7. Cookies and Website Analytics
Our website may use cookies or analytics tools to understand how visitors use the site and to improve the overall browsing experience.
Cookies are small files stored on your device. You can choose to disable cookies in your browser settings, although this may affect how certain parts of the website function.
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.
This may include using secure systems, password protection, access controls and trusted website hosting or email service providers.
While we take appropriate precautions, no online system can be guaranteed to be completely secure.
We will only keep your personal information for as long as it is needed for the purpose it was collected, unless we are required or permitted by law to keep it for longer.
Project enquiries, consultation details and related communication may be retained for record keeping, future project reference or legal and business purposes.
In terms of POPIA, you have the right to:
Ask what personal information we hold about you
Request access to your personal information
Ask us to correct or update your personal information
Ask us to delete your personal information, where legally possible
Object to the processing of your personal information
Withdraw consent, where processing is based on consent
Lodge a complaint with the Information Regulator of South Africa
We will only send you marketing communication if you have consented to receive it or where we are legally permitted to do so.
You may unsubscribe from any marketing communication at any time.
Our website may contain links to third party websites, social media platforms or external resources.
Studio TSL is not responsible for the privacy practices, content or security of any third party websites. We recommend reviewing the privacy policy of any external website you visit.
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements or business operations.
The latest version will always be available on this page.
For any privacy-related questions or requests, please contact us at:
Email: design@thesourcinglab.co.za
Contact Number: 021 109 0060
You may also contact the Information Regulator of South Africa if you believe your personal information has not been handled lawfully.
